COLIN is licensed on a per-user per-month basis, with a small initial setup fee to configure your preferred security, governance and sovereignty requirements. This includes an initial remote training session, tailored to your organisation. Your monthly licence fees include everything – access to all features within COLIN, security features, UK-based support desk, and free upgrades when new features are released.

Our software allows press officers to quickly capture and review media enquiries, as well as manage their content in an easy to use dashboard. COLIN is designed to maximise collaboration and streamline the Press Office – the whole team can access the application, on any device to distribute consistent and appropriate media or brand messages, reduce the risk of “off-message” comments, and allow wider stakeholder visibility of your news agenda or corporate message.

Yes, after we have discussed your requirements and you agree to our user terms, it would be possible set you up with a free trial for 30 days.

Absolutely. One of the key benefits of COLIN is the way it can aligned messaging across a dispersed team, often when they are offline from each other. So whether it is an on-duty press officer on the midnight shift or a US based team trying to ascertain the messaging from an Asian based crisis, COLIN will bridge the gap.

There is no magic number but we would suggest collaborating across a team of more than 5 is the minimum sized team to take full advantage of COLIN’s features. We work with organisations that have over 250 global users and others that have 6.

We use every available mechanism to keep your data safe: Isolated database and web applications, both provided via Microsoft’s Azure cloud PaaS. We utilize extra services such as the Azure Application Gateway (WAG v2) for load balancing and traffic protection provided by Azure Web Application Firewall (WAF v2) with custom filters applied. No part of your instance of COLIN is accessible anonymously with every user needing to use MFA to access any of your data. We offer various options for authentication, including SAML or B2B Guest access, so as to provide a single sign-on experience for the end users and align with your organisation’s IT policies.

COLIN constantly strives to make the core features of COLIN available for all users. As such we design and develop features with accessibility front of mind from the outset. We are currently on track to achieve WCAG 2.2 AA compliance by working with the UK Home Office’s accessibility team to ensure our solution is fit for any UK public sector user https://design.homeoffice.gov.uk/accessibility/standard.

Yes, our data team is very comfortable moving data securely from existing spreadsheets, file share or legacy database providers. Depending on the scale and complexity, this can often vary from a few hours to several days of effort so we need to charge a nominal day rate on a time used basis. However, the end result means that you will be able to use COLIN’s powerful search and AI to quickly reference any previous responses or associated file attachments.

Yes, COLIN is designed to capture contacts information from enquiries giving you the option to build up a database of regular enquirers. If you already have a list we can import that into COLIN in the first instance and then future activities will highlight any changes and provide end users the chance to clean your database with each enquiry. Like all data in COLIN, this data is your data. Unlike other providers, we don’t share it with any other customers, and you can be confident you are GDPR compliant as a result. If you also have a contract with Roxhill Media, we can supplement COLIN captured contact data with their curated data for more efficient enquiry creation.

No, COLIN is not designed for this purpose, but we do partner with Roxhill Media for exactly this reason. We even have a free interface to their industry leading database of curated contacts if you have an agreement with them too. Our strength lies in supporting busy press offices keep control of highly reactive situations, so we focus entirely on that.